SMS & Text Messaging Policy

1. Who We Are

Summit Water Pros ("we," "us," or "our") operates this SMS program to communicate with customers and prospective customers regarding water softener and filtration services in the Bay Area and greater Sacramento Area.

2. Consent to Receive Text Messages

By checking the SMS consent checkbox on our quote request form, you expressly consent to receive recurring automated and non-automated text messages (SMS/MMS) from Summit Water Pros at the mobile phone number you provide. These messages may include:

• Quote follow-ups and appointment reminders
• Service updates and scheduling confirmations
• Promotional offers and special announcements
• Customer support responses

Consent is not a condition of purchase. You are not required to consent to receive text messages to obtain any product or service from Summit Water Pros.

3. Message Frequency

Message frequency varies. You may receive up to 4–6 messages per month depending on your service interactions and any active promotions.

4. Message & Data Rates

Standard message and data rates may apply. Rates are determined by your mobile carrier and plan. Summit Water Pros is not responsible for any charges imposed by your carrier.

5. How to Opt Out (STOP)

You may opt out of receiving text messages from us at any time by replying STOP to any message we send. After we receive your opt-out request, we will send one final confirmation message and then cease sending you text messages. To re-subscribe at any time, reply START.

6. Help

Reply HELP to any of our text messages to receive assistance, or contact us directly:

• Email: [email protected]
• Phone: (925) 272-8529

7. Supported Carriers

Our SMS program is available on most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier availability may vary. Neither Summit Water Pros nor the carriers are liable for delayed or undelivered messages.

8. Meta Lead Ads & Third-Party Lead Forms

If you submit your information through a Meta (Facebook or Instagram) lead advertisement, the information you provide — including your name, phone number, email address, and any other fields in the form — will be shared with Summit Water Pros. We will use that information to contact you about your inquiry, provide a quote, and for the other purposes described in our Privacy Policy. By submitting a Meta lead form, you consent to Summit Water Pros receiving and using your information as described here.

Meta's own data practices are governed by Meta's Data Policy.

9. Privacy

Your phone number and any information you provide will be handled in accordance with our Privacy Policy. We will not sell or share your mobile phone number with third parties for their own marketing purposes.

10. Changes to This Policy

We may update this SMS & Text Messaging Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of our SMS program after changes are posted constitutes your acceptance of the revised policy.

Contact Us

Questions about this policy? Contact us at [email protected] or call (925) 272-8529.